Experience
Associate, Operations Practice
Chicago, IL
Starting Sept. 2011
 
Principal & Founder
Cambridge, MA
2005 – 2011
  • Founded software consultancy specializing in highly intuitive and visually stunning user interfaces
  • Built portfolio of 12 clients across diverse industries: loyalty tracking, hospital staffing, and facility management
  • Designed, developed, and launched 14 custom software applications supporting $9M in annual client revenue
Global Operations Intern
Austin, TX
June – December 2010
  • Created global, cross-functional team to standardized strategic decision-making process
  • Guided team through development, validation, and use of optimization model
  • Collaborated with program management to establish process for handling customers' smartphone returns
  • Recommended specific recovery channels, vendors, and revenue sharing arrangements for smartphone returns
  • Championed cost-saving initiatives in disparate areas, including reusable packaging and laptop repair
Staff Software Engineer & Software Architect
Southborough, MA
2006-2009
  • Lobbied Chairman and CEO successfully to pursue $100M+ market opportunity in digital data classification
  • Demonstrated annual savings of $300K in handling of “lost laptop” incidents by orchestrating 3-month field trial
  • Assimilated two independent development teams to collaboratively produce unified software product
  • Mentored 6 engineers; appointed CTO Council member to share best practices with 5 other teams
  • Turned around project formerly plagued with delays and quality issues; managed 2 timely software releases
  • Crafted patent-pending workflow engine to efficiently organize terabytes of customer data
  • Innovated in asset classification, user interaction, and data visualization domains
Senior Software Engineer
Boston, MA & Chicago, IL
2004 – 2005
 
Associate Product Manager
Mountain View, CA
2003
 
Education
MS in Electrical Engineering and Computer Science, MIT School of Engineering
Cambridge, MA
2009 – 2011
  • Admitted as a Leaders for Global Operations (LGO) Fellow
  • Received MIT Sloan's Peer Recognition Award for launching campus-wide business/skills networking website
  • Steered electronic signage, calendar, and student portal initiatives as elected Sloan Senate IT Committee VP
  • Advised Beth Israel Hospital's Spine Center as member of 5-person team; recommended Lean improvements to patient flow and provided tools to measure results, including a patient tracking system
AB in Computer Science, cum laude
Cambridge, MA
1999 – 2003
  • Instructed undergraduates in introductory computer science course for 2 years; nominated for teaching award
  • Leveraged user experience and graphic design expertise to vastly improve usability of genomic software
Activities